Return and Refund Policy

  • Return Period: 

    30 days from delivery date

  • Restocking Fee: 

    None

  • Return Shipping:

    Paid by the customer

  • Exchanges:

    Accepted within 30 days

Return Details

Changed Your Mind?

You’ve got 30 days from delivery to return items. Just email support@trendica.co.uk. Make sure everything’s unused, and in its original packaging with tags still on.

This policy is subject to our Terms of Service.

Getting Your Money Back

Once we’ve had a look at your return, we’ll process your refund to the original payment method within 7 days. No restocking fees, promise.

Swaps & Exchanges

To request an exchange, email us at support@trendica.co.uk. Exchanges are available within 30 days for unused items.

Cancelling an Order

Orders may be cancelled before processing by emailing support@trendica.co.uk. Once prepared for shipping, cancellation cannot be guaranteed.

Something wrong with your order? 

If you receive a damaged or incorrect item, please send photos to support@trendica.co.uk. A replacement will be arranged promptly.

Get in Touch

We’re around Monday to Friday, 9:00–17:00 GMT and happy to help.

Email us: support@trendica.co.uk

Call us:
+447451267224

Business Details

TRUST ADS LTD

Company Number: 16664261
DUNS Number: 234094273

Address:
3 Hornton Place
London W8 4LZ
United Kingdom