Shipping Policy
Order Cut-Off: 16:00 GMT
Processing Time: 0-2 business days (Monday-Friday)
Delivery Time: 2-4 business days (Monday-Friday)
Delivery Cost: Free on all orders UK orders
Order Handling
After you place your order, you’ll receive a confirmation email letting you know we’ve started processing it. Orders are normally prepared within 0-2 business days (Monday–Friday). Once shipped, you’ll receive another email with your tracking link. Deliveries within the UK generally arrive within 2-4 business days.
Possible Delays
If your order hasn’t arrived after the full processing and shipping timeframe, please allow an additional 2 working days before reaching out. You can track your parcel using the code provided. Should your order still be missing, get in touch with us at support@trendica.co.uk
Cancelling an Order
Orders may be cancelled before processing by emailing support@trendica.co.uk. Once prepared for shipping, cancellation cannot be guaranteed.
Something wrong with your order?
If you receive a damaged or incorrect item, please send photos to support@trendica.co.uk. A replacement will be arranged promptly.
Get in Touch
We’re around Monday to Friday, 9:00–17:00 GMT and happy to help.
Email us: support@trendica.co.uk
Call us: +447451267224
Business Details
TRUST ADS LTD
Company Number: 16664261
DUNS Number: 234094273
Address:
3 Hornton Place
London W8 4LZ
United Kingdom